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🚀

Getting Started

Setup & onboarding

👤

Account

Login, password & settings

🏋️

Workouts & Plans

Exercises & progress

💳

Billing

Subscriptions & refunds

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App & Device

Bugs, crashes & updates

✉️

Contact Us

Send a message directly

Download the PostureFix app and create a free account. You'll complete a short posture assessment (under 3 minutes) and we'll generate a personalised correction plan automatically.
PostureFix has a free tier covering core exercises and a basic assessment. Premium plans unlock the full exercise library, AI-powered real-time feedback, progress analytics, and more.
On the login screen tap "Forgot Password" and enter your email. We'll send a reset link within a minute. Check your spam folder if it doesn't arrive.
Yes — cancel anytime from Profile → Subscription → Cancel Plan. Your access continues to the end of the billing period and there are no cancellation fees.
Most exercises are bodyweight and need only a small amount of floor space. Some advanced programmes optionally use resistance bands or a foam roller — these are never required.
Try: (1) Force-close and reopen the app. (2) Install the latest update. (3) Restart your device. (4) Uninstall and reinstall — your progress is saved to the cloud. If problems persist, contact us below with your device model and OS version.
We offer a 7-day money-back guarantee on new premium subscriptions. Contact us via the form below with your order confirmation. Refunds are processed within 3–5 business days.
Yes. One account works across iOS, Android, and the web app. Sign in with the same email and your progress syncs automatically.
Go to Profile → Settings → Delete Account. This permanently removes all your data. Alternatively, visit our Delete Account page for step-by-step instructions.

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Other ways to reach us

📧

Email

support@posturefix.app

💬

Live Chat

Mon–Fri, 9am–6pm

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Twitter / X

@PostureFixApp